• The goal of the FIT program is to provide client-focused treatment and educational resources that will facilitate improved function, well-being, and self-reliant lifestyles. We also develop linkages to primary and secondary health providers, the insurance industry and the community-at-large to promote the health and well-being of our clients.

Program Goals

  • Improve physical functioning
  • Improved well-being
  • Develop skills to cope with pain if it persists after rehabilitation is complete

Program Components

Interdisciplinary Team

The team working with you will be made up of a physical therapist, exercise therapist, occupational therapist, rehab coordinator, and a psychologist. During your time in the program, you may have access to a pharmacist and dietician as appropriate.

Physical Activity

A progressive program that improves strength, flexibility, endurance, and function that may include:

Stretching Stretching is a tool used to develop flexibility. Clients who attend FIT often complete stretching exercises in a group setting at the beginning of their treatment day or are provided with specific individual stretches to complete during the program.

Mobilitymobility program consists of a group of exercises performed daily, that may focus on increasing flexibility, endurance, balance/coordination and strength of a specific injury site.

Strengththe focus of your strength program is to improve muscle strength and endurance, not only of a specific injury site, but the whole body.

Position tolerancedifferent positions are required for work and recreation. Examples of these activities include sitting, standing, bending and elevated work tasks.

ADL (Activities of Daily Living)the focus of ADL is to increase independence with all household and self-care activities by learning proper body mechanics and strategies to minimize fatigue.

Functional Conditioninga program is developed to simulate tasks that with help you become independent with these tasks you perform at work or at home.

Psychosocial interventions include:

Individual Counseling – All clients have a member of the psychology staff assigned to their treatment team. You may explore issues that have arisen from the motor vehicle collision including changes in relationships, work, and feelings about yourself more generally. Individual pain management training is also often included.

Relaxation Training – Relaxation is one of the basic skills for effective self-management of pain. Each client is scheduled for six 1-hour sessions of small group relaxation training, typically beginning in the first month of the program.

Group Education Sessions – There are several sessions available to discuss and learn more about issues common to the experience of managing ongoing pain or limitations.

Improved function can only be achieved if you participate fully with regular attendance and effort. It is important for you to provide feedback to the staff so that appropriate changes may be made to your program.

General Information

Program Hours

The FIT program offers rehabilitation between the hours of 8:15 a.m. – 4:00 p.m., Monday through Thursday, and 8:15 – 12:00 noon on Friday.

Attendance Program Hours

Your rehabilitation program is to be considered like work and your attendance is expected as scheduled. Absences from program are reported to the insurer. If you are sick or cannot attend, please call the front desk at 655-8950.

Conferences

You will have individual sessions with staff where you can discuss your progress. As well, conferences are arranged where you will meet with all of your team members together to discuss your progress and discharge plans. These typically occur in the first few weeks of treatment, at the middle of the program and just prior to discharge. 

Client Lounge

The client lounge is available for use for your breaks and lunches during the day. For the convenience of treatment clients, a microwave, fridge and coffee maker are available.

Client Lockers

Client lockers are available. Please protect your belongings by purchasing or bringing a lock for your locker. Let the front desk staff know of what locker number you are using.

Coffee Shop/Cafeteria

For your convenience, there is a coffee shop in the atrium on floor 1. The cafeteria is located on floor 0, which may be accessed using the staff elevator just outside the entrance to the FIT Program.

Smoking

Saskatoon Health Region (and Saskatoon City Hospital) is smoke free. Staff, clients and volunteers are not permitted to smoke on the grounds, 24 hours per day, on any SHR-operated or funded facilities. This is strictly enforced and smoking may result in a fine.

Cell Phone Policy

The use of cell phones is strictly prohibited in many areas of the hospital. The program discourages use during active treatment programming, unless in extenuating circumstances, where pre-approval has been granted by the treatment team. The use of cell phones at FIT For Active Living is restricted to lunch and scheduled breaks. Please keep telephone use to the reception area, client lounge and client locker rooms.

Gymnasium Schedules

Initially, for your safety, do not enter the gym unless accompanied by a staff member. Please wait in the reception area and a staff member will greet you. For your benefit and safety, wear loose fitting clothing and running shoes. It is also recommended that you have shorts available for some assessment and treatment sessions if required. Sandals or open toed footwear are not permitted in the gym/conditioning area. Please refrain from bringing beverages other than water into the gym areas (i.e. coffee). Only use equipment and perform exercises and progressions prescribed for you by your therapists. The gym will be closed during the lunch hour from 12 – 1 p.m.

Schedules

Weekly schedules will be provided by Thursday. Look in the front of the sign in binder for them. Notify staff of errors/revisions. Be sure to read the bulletin board for messages.

Safety

Please remember to sign in when you begin program each day and sign out when you leave the 8th floor (i.e. for lunch, breaks, to attend pool or the downstairs gym). It is important that staff know if you are still at FIT so that everyone is accounted for in case of a fire. If you hear a fire alarm, please go to the front desk so your attendance can be checked and wait for further instruction.

Allergies

Please be aware of potential allergic reactions to foods such as nuts. Please do not bring foods containing nuts in lunches or as part of ADL programming.

Scent Sensitivity

A number of our staff and clients have scent sensitivity. Please do not use colognes, perfumes or strongly scented soap/shampoo, etc. while attending program. We do, however, encourage good hygiene.

Infection Control

In order to control the spread of infection, clients are asked to clean equipment after each use and to practice frequent hand washing. This includes washing your hands before and after your functional conditioning program. If you are uncertain if it is safe for you to return to program after an infectious disease you may consult with the Rehab Coordinator who will contact the hospital’s occupational health nurse or Infection Control Practitioner.

Family Members Attending Program

Family members including children and other support people may attend program with you for education purposes. These visits must be pre-arranged with your team so that team members can schedule appointments to allow time to discuss your program with family members and answer questions that they may have. Children must be supervised at all times. For safety reasons, visitors to the program (adults and children) are not allowed to use any of the equipment.

Advance Care Directive

The Saskatoon Health Region has an Advanced Care Directive Policy. As part of our treatment care plan, we ask all our clients if they know what an advance care directive is and if they have one in place. The likelihood of you requiring one while receiving treatment in program is unlikely, but it is good to have one in place as part of your own overall personal healthcare plan. You can discuss this further with your family doctor. Please contact Rehabilitation Coordinator if you require further information regarding Advance Care Directive

Confidentiality

The program adheres to legislation obligating sharing of information and professional standards of conduct. Information affecting your rehabilitation is shared among all professionals working directly with you while in the program.

  • If there are specific things you do not want shared with all staff treating you, please indicate them.
  • If the information must be shared to ensure your safety or the safety of others, you will be advised. Medical Information will only be shared with others outside of the program, if you will be treated by that professional or if we are obligated to by legislation (SGI has the legal right to all medical information). If there is any doubt you will be asked to give permission to share information about yourself.
  • If we feel we need additional information about you in order to treat you safely, we will ask for your permission to get that information from the health professional who is able to provide it.
  • If you have any special concerns about this, speak to one of the team members treating you. Staff are not allowed to discuss one client with another client.
Accessing your Chart

The Client has the right to access his/her current personal health record. If you wish to see your chart, ask the rehabilitation coordinator, any staff member of your treating team, or the program manager. They will arrange for a staff member to sit down with you and go over the contents of the chart.

If you wish to have a photocopy of your chart, or portion of such, please complete a written request form and provide to the program manager. There is a fee to cover photocopying costs, upon payment of the fee a photocopy will be made and provided to you.

Environment

In an effort to create a safe environment that fosters support and healing, consultations were held with staff and clients. The following is a result of those consultations:

Client Rights

You have certain rights and responsibilities. These rights and responsibilities provide us the opportunity to work together in a safe and respectful environment.

  1. The right to be treated in a considerate and respectful manner.
  2. The right to receive reasonable explanations about your care.
  3. The right to agree to, or refuse, any procedure or medical treatment, except as specified by law.
  4. The right to have input into the decisions made about your care or identify someone who will make decisions and speak on your behalf, in the event you are unable to do so.
  5. The right to have access to your personal health record and the information it contains.
  6. The right to know that your personal health information will be treated confidentially.
  7. The right to receive treatment without cost for those services covered by Saskatchewan Health.
  8. The right to communicate with your treatment team on a regular basis and to obtain from your treatment team sufficient information in a form you understand so that you are aware of the benefits and possible risks of the proposed care.
  9. The right to ask questions when you do not understand information.
  10. The right to adhere to program and region policies regarding respect, dignity and ethical conduct.
  11. The right to receive care based on recent research findings.
  12. The right to have your concerns heard and recommend changes in policies and services without restraint, interference, coercion, discrimination or reprisal.
  13. The right to be free from emotional, psychological or physical abuse.
  14. The right to refuse to participate in medical, psychological or other research/experiments.
We Pledge to You
  1. We will involve you and/or your family in decisions about your health and treatment plan.
  2. We will inform you of your treatment options and the benefits and risks of those options.
  3. We will provide care in a manner that protects your privacy and dignity.
  4. We will answer your questions about your care.
  5. We will collect only the information that is needed for your care.
  6. We will share information only as it may be needed for your care.
  7. We will obtain permission and protect your identity if your personal health information is used for research.
  8. We will respect your Advance Care Directive/Living Will
  9. We will uphold standards relating to your care
Process for Dealing With Inappropriate Behavior

A Team Identified Concern (TIC) occurs when staff identify client behavior that is not acceptable (e.g. tardiness, attendance, offensive language, etc.), the client will be informed verbally. The staff member will indicate what is not appropriate, why it is not appropriate and what is expected.

If the behavior is sufficiently inappropriate team members will meet with you and work with you to develop a Collaborative Performance Improvement Plan (CPIP). You, SGI and your chart will receive a written copy of this conversation. If you have any concerns with regards to the CPIP you may ask to meet with your team about this issue. You may bring a support person (not a current client) at this time. If the behavior persists, an additional CPIP will be given. If the behavior continues to persist, you will receive a Tertiary Early Discharge Letter and will be discharged from the program. Some behaviors are sufficiently serious to warrant discharge without going through the process:

  • Angry/hostile attitudes that are threatening to clients/staff will not be tolerated and will result in immediate discharge.
  • Alcohol, illegal drugs and the misuse of prescription drugs will not be tolerated and anyone under the influence will be requested to discontinue the program. This is for your safety and the safety of others.
Complaint Process

The Saskatoon Health Region welcome client feedback on health needs, expectation and/or experiences with health services.

You have the right to lodge a complaint without concern of retaliation or barriers to services. Confidentiality of the client and care providers will be respected through any review process.

Clients and family members are encouraged to bring forward a concern or complaint to the individual providing the service. If you are not satisfied with the response you receive, the concern may be brought forward to the program manager. The manager will acknowledge receipt of the complaint within 2 days and correspond with the complainant within 2 days of the initial complaint by telephone or in writing.

If you are not satisfied with this response, you may ask to speak to the Director of Rehabilitation, Geriatrics and Neurosciences. You will be seen within two days of the request.

If you are not satisfied with the Director’s response, you may contact the Client Representative for Saskatoon Health Region at 655-1026.

To ensure that your concerns are addressed in an effective and timely manner please follow the protocol indicated above.

At any time a complaint or positive comment may be forwarded to the Saskatoon Health Region Client Representative @ 655-1026.

If you wish to make an anonymous comment or suggestion, there are suggestion boxes in the washrooms and client locker rooms.

Tertiary Outreach

Tertiary Outreach is a service offered to clients who live outside the city of Saskatoon. When you are discharged from the FIT program, you are given recommendations for continued home-based rehabilitation. These may include exercises, stretching, relaxation, and pain and stress management techniques. Continuing your rehabilitation at home is your responsibility but the FIT Outreach staff is there to assist, encourage and monitor your progress.

The goal of Outreach is to support your return to as active a lifestyle as possible, at home, at work and in your community. Your Tertiary Outreach provider will meet with you prior to discharge and typically attends your final conference in the program.